Explore the world of helicopter emergency medical services at our Norwich base. Join a guided tour to uncover surprising facts about this 24/7 life-saving charity and discover how every second counts when it comes to reaching the most seriously injured and unwell people in our region.

 

Here's what awaits you at an EAAA Open Day:

 

  • Go behind the scenes: Explore the hangar where our helicopter lives, peek into the crew's rest facilities and delve into our interactive simulation suite – a training hub for saving lives.

  • Become a life-saver: Learn the vital skill of CPR in a FREE taster session! 

  • A chance to see the helicopter: Our crews are on standby 24/7, ready to respond to life-threatening emergencies at a moment’s notice. While some areas will be restricted due to operations, we will make every effort for you to see the helicopter, mission dependant.

 

Important booking information:

 

  • Booking is essential and spaces are limited!
  • Bookings can only be made online. We cannot accept bookings over the phone or via email.  
  • To cope with the demand, and allow as many people as possible to enjoy the open days, we limit tickets to four per booking
  • Please book a ticket for each person in your party.
  • You will be required to complete information for each individual.
  • There is a capacity of 50 people at each timed slot, but you will be split into smaller groups for your tour.
  • If you are no longer able to attend your session, please contact us to cancel on info@eaaa.org.uk so that we can offer your place to someone else to enjoy.
  • Est. tour duration: 90 minutes

Tour 1 - Saturday 15 February at 09:00

Max. of 4 tickets per person. Capacity of 50 people per slot, split into smaller groups for tours. Due to demand, please cancel your booking if you can't attend by emailing info@eaaa.org.uk.


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Tour 1 - Sunday 16 February at 09:00

Max. of 4 tickets per person. Capacity of 50 people per slot, split into smaller groups for tours. Due to demand, please cancel your booking if you can't attend by emailing info@eaaa.org.uk.


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Contact us

 

Do you have a question? Our team is happy to help.

Call us on: 03450 669 999
Email us on: info@eaaa.org.uk

 

Accessibility details

 

Due to the nature of our operations, all tours will be guided by a member of the East Anglian Air Ambulance team and must be booked in advance. Mission dependant we cannot guarantee that you will see the helicopter during your visit.

 

Additional information

 

  • You are welcome to park in any demarcated parking space. Having parked, please make your way back to the front of the building and enter via the main entrance. Disabled and motorbike parking is available at the front of the building.
  • Helimed House is a no-smoking site.
  • In the event of the fire alarm sounding, please make your way to the fire assembly point. This can be found at the grey-fenced compound near the parking barriers.